In my 40+ years of car maintenance, I have never been more pleased nor have I trusted a repair shop as much as I do Next Generation Auto. My only fear about giving a good rating is that when people realize how great this place is . . . UNlike it is now . . . it may be hard to get an appointment!
Itâ€™s always nice coming to next generation auto not just because of the care that goes into my vehicle but how personable the staff is!! Many thanks to the crew for how thorough they are!!
great service always honest good or bad.
I believe Isaac and his staff go above and beyond to help out their customers. They will always be my 1st choice for any vehicle I own!
Friendly staff and did nice job on servicing my Volvo. This was my first experience and I will be using them for now on. Thanks
friendly staff and great mechanics. Always do a great job on my truck. Will never go anywhere else.
We just love all the folks behind the great service we always experience at Next Generation
Wonderful people, very thorough. They do a follow up call to see how your vehicle is running which I thought was very impressive & personable. They stand behind their work. Awesome Job!!!!
You were very prompt in fixing my Buick Rainer .....like the next day.
I've had Next Gen work on 4 of my vehicles in the past few years. The service has always been exceptional and quick with a priority on keeping my vehicle safe and road-worthy. They often follow up with a call or text to make sure I'm satisfied. Clean & comfortable waiting room and a convenient location. A full scale inspection is done and Isaac provides accurate and informative estimates. This is my go-to shop for these and many other reasons.
I love going here. They work to find out problems and do not charge an arm and a leg. The staff is great. I had an issue with my car, they figured out the problem. I didn't have a ride to pick up my car, they made arrangements for me to pay by phone and delivered my car to me. They even called back a week later to ensure I had no problems with my car. What Service!!!!
Appointment was accommodating, the guys always answer questions and give an honest estimate. Would recommend Next Generation!
Great place to stop if your in need of repairs or just the winter to summer wheel and tire swap. Real friendly and happy to help you out.
Excellent Fast and Friendly service! It is great they pick up and bring it back!
Great service and help with my cars issues .
I have been a customer of Next Generation for a number of years now, but last year I had an experience that is worthy of this review and probably 6 stars. We were returning from the Canadian Rockies, towing a 30' fifth wheel and my truck broke down in Chinook Montana, over 15+ hours from Baldwin. This happened on a Sunday in the middle of what seemed to be nowhere. As it turned out, we found a small campground just a few miles back, was able to limp the truck and camper back to town without getting towed. After searching the Google machine for local repair shops I found a repair shop only 1 mile away...""American Garage"". I contacted them first thing Monday morning, and drove the truck down there. They were able to diagnose it Monday afternoon as needing a new / rebuilt transfer case. Ouch! How does this pertain to Next Generation? Turns out the warranty company and the software Next Gen uses to do the ""Complimentary Vehicle Inspection"" is a very valuable tool...oh and guess what...American Garage uses the same tools... The two shops hooked up, mainly Melissa in Baldwin and Heather in Chinook, and those two ladies helped get parts warrantied that could be....and so much more...like reimbursement for camping, etc. Really unbelievable and they made it easy. So when they tell you about the warranty and the network...its true, and it works. American Garage was able to look at the vehicle inspections and vehicle history, etc. So thanks to Next Generation! They have separated themselves from other shops in Baldwin....and Great Job with the ""Deserving Rides Program"" as well!
Highly recommend taking your business here!..superior customer service and excellent communication. And that's just the beginning..after a breakdown on the way to the airport, they helped with towing, helped us catch our plane on time, stayed in touch and gave us all the pertinent information we needed to have our vehicle fixed, and fixed correctly. Went above and beyond to make sure we had a loaner upon returning until our parts arrived and our truck was running. Extremely grateful that there are still places like this that take the time, make the effort, and show pride in what they do. Incredible job of making a very stressful situation a whole lot more manageable. And to top it off, we didnt get taken to the cleaners on our bill!...great people and superior service!
As always your mechanics know what to do and fix my car in speedy time. I recommend you to lots of people.
Very friendly staff. They were able to fit me into their schedule, same day. I even got a free box of cookies when I was done and leaving. I would use them again in the future.
always honest and tell you how it is even if its bad news. they fix it right and in a timely matter. nice and friendly and answer all questions
Next generation did a great job on a warranty had a brake job done and recently was informed the brakes were in need of replacement called next generation and they honored the 2year 24 thousand mi warranty excellent service and work was excellent as well good value and great service thanks
As usual, very dependable in providing excellent timely service at a good price. No reason for me to shop around. Cheers
Always polite, friendly and professional. Service is excellent and they always provide a thorough explanation of what was needed and what was done. Thanks Issac!
Rear brakes were done and completed when indicated.
I am so glad that I found Next Generation Auto in late 2018. I was even more thankful when I called them this month when the engine started to make a noise. I found out my parts were still under warranty! All repairs were able to be done the same day at no cost. They had great communication of what was happening to a very non-auto person. They let me ask my questions in a very non-technical way and didn't make me feel dumb or like I needed a car person with me to translate. They could have easily not told me and charged me instead they gave me the best news of the week! Thank you Next Generation Auto.
Next Generation does great work, but more importantly the trust we have in them is due to their integrity and sincerity that brings us back.
always have a positive experience with this shop.... they know their stuff!
Always a very satisfying experience at Next-Generation. They follow through with any and all commitments made. Highly recommend!
Great quality and price. Always there when you need auto repair.
We are so fortunate to have Next Gen as our primary choice for our auto maintenance and repairs. Always have received excellent service!!!!!
Always friendly. Always a pleasure everytime my car is serviced. Very knowledgeable.
my car had to be towed and had a bad altenator had they fix the car same day goodservice
Thank you for your great work on my Jeep Grand Cherokee. It is a pleasure to have an auto repair service I can trust.
Awesome service and friendly staff!!!!
Very friendly staff. Excellent process and communication. Very professional. 5*
Isaac is the man! Always over delivers.
I was very pleased with the service that I received. The staff were very professional and did a good job of diagnosing the problem and explaining what work would be done to fix the problem. They explained up-front what the repair would cost and they were right-on with their estimate.
I recently brought in one of my trucks and the team at Next Generation did a very thorough job taking a look at the vehicle and giving me a complete diagnosis of what the immediate needs are and what to look out for longer-term. Communication during the process was second to none! The technology that they use to visually see what they are referring to while I was hours away was amazing. And helped arrive at decisions more quickly which led to getting the vehicle back in a very timely fashion. The work done was high quality, the communication was honest and the price was very fair. I would highly recommend Next Generation Auto to anyone that cares about their vehicle and needs to get work done.
Great service and competitive prices. Nice to have service you can trust.
Great shop, have had many services performed here,tires,brakes,oil change, also a lift on Tacoma.give them an opportunity,Iâ€™m sure you will go back.
Z-3 is back to running perfectly after cam sensor replacement. Thanks, NextGen!
Thanks for the quick service to change my headlight.
I was traveling from Brainerd, MN to Madison, WI when I had mechanical problems with my truck. These guys made time for me, transported me to and from my hotel and got me on my way. They are total professionals that l recommend to anyone your for auto repair.
Very friendly, Personable and affordable! This is our 3rd time here and will be back.
Nice place, but costs are similar to a Dealer...so if you want to pay that kinda money perhap go to a dealer where you get genuine GM, AC Delco etc. Parts. I can't afford their prices.....So I'll do it myself or go back to Fleet Farm...where they do good work at a reasonable price.
Great service! They have always treated me right and keep my vehicle going. I am very happy to have a business that really cares about our safety.
I am so glad that we found Next Generation Auto. After our mechanic retired a few years back after servicing our vehicles for almost 30 years we were faced with trying to find a new place to go. We got many referrals for everyone's favorite auto repair business in Hudson and the surrounding area but just could not find one that was as good as our former mechanic. Not until we were referred to Next Generation. They are fair. They keep you up-to-date. They deliver in the time frame they say. They are friendly. They don't try to oversell you. It is a clean shop. Most of all, they do GREAT work!
We are so fortunate to have you folks available to us, not only for our regular maintenance but for urgent needs. Thanks so much!!!!
Isaac and the crew did a great job on my Audi all wheel alignment. They were recommended by my mechanic for alignments...did a great job and a good price for their services.
Next Generation Auto was recommended to me by a former colleague who knows of my automotive service background (Ford Service Manager) and of my high expectation level.. I was absolutely impressed by their diagnostic and reporting process: TOP NOTCH!! The process started with Service Advisor Isaac taking time to get all the concern(s) documented. Then diagnosing tech (Mike) was extremely thorough in his documentation and explanation of the steps required to repair the concern. The job was finished on time, under the estimate, and completed with a 'thank you for your business'. If there is a modern business model for automotive repair shops, Next Generation is it! Thank You!
As always service was prompt and thorough! The desk gal ( I am terrible with names) spent much time with me determining what if any services were needed! Thanks to all!
I just went in for a oil change.I also got a free car inspection which I really appreciate! Thanks guys great job! Ed Donalds
Great service, unexpectedly no charge on a small repair.
First time customer. They did great, I will use them again no question.
Next Generation is my new car repair shop. In the past I had a problem with my car that the dealer I bought my car from could not seem to fix, towed to their shop three times. They finally just gave up. I heard about Next Generation, I took it to the Hudson shop and they had found the problem and had it fixed in two days. Needless to say I do not go back to the car dealership for anything. NEXT GENERATION has it ALL and that is where I go now for all my car needs.
I am very satisfied with you and your emlployees when taking care of my car. It feels good knowing I can trust your knowledge of whatever I need and will be done in a timely manner with your friendly staff.
Thank you Isaac and everyone at Next Generation Auto for multiple great experiences. From the moment we first spoke on the phone to the payment process for each repair, we love our new go-to repair shop. These guys take the pain out of painful and just leave you full. We know our cars are in great hands. Thank you !!!
These guys did a good job with an issue that ended up to be more complex than was originally thought. The staff was knowledgeable and ethical. My repair was more expensive than I thought going in but we didn't know other things would be found. For what they did I thought it was a great value. 2-3X cheaper than what I believe the Mercedes dealer would have charged. I was in the waiting room as part of the process and was able to listen to the Service Manager handle many calls. He was courtesy and thoughtful will all the customers he talked to. I thought they had a good 'system' which included an email report of a general inspection of other items on the car. I do most of my own auto repairs but I'd go back again for something more complex.
Always on time. Great customer service. Competitive prices.
Great experience earlier this week. Issac was very helpful as he explained and showed me what was wrong with the drive shaft on our '06 Pacifica. We'll be back!
Took me under their wing even when they were extremely busy. Had an issue one day with my car and they resolved it the next. They care about their customers and about your vehicles. Isaac is a saint as well as everyone else on staff. I go no place else. ðŸ™‚
On time and on estimate exactly as promised. Couldn't be happier.
This is my second time using Next Generation and I can not say enough good things about them. Very honest and ethical, making sure you know exactly what needs to be done and walking you through it. They are also very quick with there turn around, I had a lot done and I had my car back the following day. Very highly recommended!!!
Great service as always! Would highly recommend this shop.
Some confusion about what the coupon implies and what the final cost was. Unless I misunderstood the coupon information, the oil change should have been $24.99 + tax.....am I missing something? And I believe this amount covered synthetic oil.
Thanks for the thorough quality of technical work and customer service! You guys are the ""good guys"" and it's much appreciated!
Always excellent, very thorough, reliable and going the extra mile.
Excellent customer service and results of the thorough inspection performed during my oil change were emailed to me real-time. Not only could I reference them at the shop if needed, but now have them saved for future reference for any things on the watch list. Very impressed all-around with Next Generation Auto. I will definitely be coming back.
Have been very helpful with getting my vehicle fixed in a timely manner! Staff are very friendly!
Was having issues with my car dropped it off late Sunday night. They called me right away on Monday and let me know when they were going to take a look. Always very friendly and helpful while on the phone. This is the place I always trust my car with!
Next Generation does great work for a great price. Service is fast and the staff are friendly!
We absolutely love the entire staff at Next Generation Auto. They are professional and at the same time feel like family.
Very polite, thorough and reasonably priced
Staff is very courteous, do a thorough inspection every oul change!
Great alignment, Car is straight as can be!
Great service as always
Next Gen is always very friendly and helpful. I can trust them to let me know what needs to be fixed right away and what can wait. Highly recommend Next Generation in Baldwin.
Top notch place squeezed me in when they were busy.
Good work, again!
These guys are amazing so friendly and they treat everyone like family. They always take the time to answer questions and we never feel pressured. So grateful that are here in Hudson . Their mechanics know what there doing and we totally trust them all the way . The Camp's
We brought in our car for service and it took 2 weeks to get an estimate. This is far to long and so we ended up taking it elsewhere as we could not wait.
As always great job - informative professional
Very helpful and professional to help me in an emergency situation.
Very thorough inspection.
Next Generation has been taking cars both in Baldwin and Hudson. We have a 1999 Audi and a GMC truck, they have kept both vehicles running safe and reliably for many years and at a fair price! We highly recommend them!
Excellent service and great prices
All I can say is: WONDERFUL. My car decided to not start months ago and they took me in the following day| and they were nothing but helpful and kind. They update me on all repairs and services via email and won't touch my car until they have my given consent. Isaac is AMAZING. Friendly and makes me feel comfortable while I wait for my vehicle to get fixed-up. I go here for all my car needs. I have never experienced such great customer service. They squeeze me in when they are tight, because they value their customers. Love this place. Highly recommend. 101%.
We have had work done in the Baldwin,Wi. and Hudson, Wi. locations. Gary and Isaac in Hudson have done a great job on inspecting and repairing both our Audi and our suburban. Good, honest and clean shop, they do what it takes to get the job done!
We got excellent service in a short time and it was fast service the staff is friendly and polite and greatly answered all of our questions
Friendly and helpful, detailed information given on inspections, loaners available. Great place.
Great experience both times I came to this location.
Wow!!! No words can describe the amazing service I received today! I was able to get in quickly and within about thirty minutes after the test drive and inspection my vehicle was diagnosed and fixed! The bill was not expensive at all and my car sounds great! The atmosphere is very welcoming and comfortable with wonderful staff! The mechanics only fixed what needed to be done and gave me a heads up of what could be fixed in the future. With these recommendations I was not pressured and was assured that theyâ€™re fine for a while yet. Very honest individuals at this wonderful buisness! I am now a customer for life! I am defiantly telling all my friends and family to do buisness with Next Generation Auto! Thanks again guys, you did amazing!
I consider myself a competent home mechanic. Took my car here after suffering a difficult to diagnose problem. Tech figured it out very quickly (something you only get from experience) and had it fixed an hour ahead of the ETA. Free loaner car so you're not stuck waiting. They also warrantied the part and workmanship for 20k miles.
Everyone is very friendly and helpful. Prices are comparable to other shops. They always take good care of my cars and explain the repairs in detail.
I got stranded on a road trip with a flat tire that wasn't patchable. They went far out of their way to help find me find a replacement tire at another shop so I could get back on the road. So thankful for their willingness to help!
A trip from the Twin Cities to Milwaukee got interrupted by a tire issue. I pulled in to Next Generation Auto unannounced and they took care of me on the fly. Turns out I had picked up a screw somewhere along the way, which was slowly deflating my tire. They took me in and got the repair completed quickly, even though they were busy with other jobs. The quality of customer service and efficient workmanship earn an A+ from me. Thank You!!! If you're ever stranded along I94 near Baldwin, WI, look these guys up. They are the best.
I was so impressed with the customer service here! After they inspected my vehicle, they emailed me an inspection report with pictures and status of how parts of my vehicle are working. They checked with me before they did any work on my car so I wasn't surprised with any costs. Side note, they even took out a dead mouse that was chewing through my air filter so if that doesn't say great customer service, I don't know what does. HIGHLY RECOMMEND!
I'd seriously rate 7 out of 5 if I could. This team is amazing. They don't BS, they're honest almost to a fault, and they'll tell you if something isn't urgent. They have always cared so much about helping me understand everything they find with the vehicles, to the point where I feel I owe a labor charge for the lengthy phone call. They even happily allow me to pay them a fair diagnostic rate and then repair the issue myself, with no pressure.
Best exoerience ever with a repair shop. Our RV broke down near Baldwin, were towed to Next Gen and determined that the engine was shot. Melissa at Next Gen was such an advocate for us with the dealership that sold the RV and the warranty company. They always went above and beyond and treated us so well. Nice people, great service and mechanics!
5 stars not enough for this place! I had a car stolen that ended up in eastern Wisconsin, and during the recovery of the vehicle - I wanted to have it ""onced-over"" at a repair shop before I drove it back to Minneapolis. This place provided the BEST service I have ever received (and with that said, I have a very good repair shop in the Twin Cities as well). They were super courteous and fit me in in one day when I did not expect that. They also - amazingly - charged me a measly $29 for the once over, which in reality - they could have stuck it to me considering my situation. Above all - they made a stolen car situation quite a bit brighter - they will ALWAYS have my recommendation.
Just moved to the area and needed to find a new auto shop. Did some research and found this crew based off of REVIEWS. They did not disappoint. We had a rear mount broken off and replaced both shocks. Melissa did a great job of explaining the repair and gave me multiple options before anything was done. They also provided us with a loaner vehicle while our Mazda was in the shop. You just earned our future business. Thank you!
After a questionable experience at my previous auto place, I called them and had a polite, professional conversation with Michelle, and had my car there that day to get looked at. The owner even gave me a ride back to work while they looked at it! Very pleased!
Was told Next Gen is the place to go for repairs. We needed a second opinion on some work. They got our vehicle in on time and wanted to see the vehicle back at the next oil change to check it again. Did not try to do unnecessary repairs. Thanks for taking care of our son. I'm sure he will tell all his friends what a good experience he had with your business.
Honesty and dependability is their Default!! ðŸ˜‰
Always great service and help! can't beat it for being a local family owned business.
Nice place! Great staff!
Thank you to Isaac and Jeremy for a great experience! Everyone was great to chat with and very helpful! The waiting area is clean and organized and their use of technology helps you get a better view of your car. Work was done on-time and inside the time frame explained. Would recommend to anyone looking for an honest repair shop!
The guys at Next Generation were great! Communication and customer service were top notch. I live in STP and had a vehicle stranded in Hudson, these guys took care of my problem in one day and got me back on the road.
I would rate Next Generation Auto infinite stars if I was able to. These guys are EXCELLENT and I would HIGHLY recommend getting any repairs needed through NGA. I have visited numerous repair shops between MN and WI and they don't even come close to the quality service that Next Generation provides. Isaac is extremely knowledgeable in this field and will take care of you. From start to finish they treat you right, are honest, and do great work at a great price. There is absolutely no need to continue your search for another auto repair shop because they are exactly what any car owner wants| an automotive service shop you can TRUST!
We have been using Next Generation Auto for all of our maintenance and repair needs on our company fleet for the past several years. They have always been very prompt and make sure that our vans are back on the roads as quick as possible. They have us on a maintenance plan which has saved us money over the years and has kept our vans on the road longer. The entire team at Next Generation is awesome to work with. I would highly recommend them!
These guys are great!
Me and my wife brought our car in making a noise. The tec diagnosed the problem and melissa gave us a call and gave us the bad news. She made many phone calls for us to try and find us options and jeremy even stayed and showed me in person the problem. He also ensure the decision we made was the best for the bad situation that we were in. Also we had a loaner for us for the time our car was down.thank you next generation. N.g.
Great service and awesome people. Stopped during a road trip and they got us in right away!
Easy to get appointment. They tell you up front what is wrong and are honest. Friendly staff.
Thank you next gen for the great service! Had my oil changed and tires rotated,very pleased.
Next Generation Auto is the best! From the nice, professional and knowledgeable Service Writer (Isaac), to the top notch mechanics and clean/comfortable waiting area...I couldn't ask for better service. I feel like I've have been to nearly all of the shops in Hudson for my auto repairs in the past, and Next Generation Auto has definitely raised the bar. New customer for life! Thank you!
Amy, Melissa and Isaac saved the day. I was traveling on I-94 when my brakes went out on the way to MPLS. I called all the other shops and no one would help me with a brake line repair. Next Generation took me in and fixed my brakes immediately and got me on my way. Without this type of hospitality i would have had a 100 mile towing bill to get home. The ladies in the office offered me beverages and a loaner car to go get lunch while i waited. Hands down the best experience at a repair shop in my life. Thanks Next Generation Auto. I will see you again. Highly recommend to all in the area.
I'd been looking for a local auto repair shop that I could trust to be honest and do good thorough work. I found Next Generation through a mailing I received. I took my car in for an oil change and inspection as I was going to sell the car. Next Generation did a great job!! They produce great documentation showing the results of everything they inspected along with recommendations on what needs to be addressed now vs. holding off and addressing later. My vehicle came back in great condition with all the items I requested completed. I've definitely found my new repair shop!!
My wife and I were heading out of town a couple of weeks ago when my truck broke down. I called Next Generation and they had a tow truck out immediately. They were extremely responsive and did whatever it took to make sure we could get on with our vacation. Their quality of work and commitment to customer service is exceptional. I would highly recommend Next Generation Auto!
Always great to my vehicles. Very knowledgeable and trust them completely.
I would not take my car anywhere else. Their customer service is excellent. They always do a great job and communicate in a way that even I can understand. They are completely honest and go the extra mile every time.
Next Generation Auto's brand new Hudson location is awesome! After taking a few of my vehicles to another shop in town and having them screwed up, Next Generation was able to diagnose the issues and fix the other shops mistakes. We will be using Next Generation Auto in the future!!!! Thank you!
Auto repair services excellent service and knowledgeable staff up front pricing
Highly recommend Next Generation. The mechanics are knowledgeable and the shop stands behind their work. I really appreciate that they keep you informed of progress and do not do the work until you approve the cost. The staff is involved in the community and they are genuinely nice people. Great shop, great value.
I have been going to Next Generation for about 2 years know. I have always gotten top notch service. They work with you to set up a plan for maintenance repairs in the best order to get them done and stand behind their work 100%. If you are going somewhere else you are probably missing out on the best service in the area.
Owners and employees always go above and beyond. They some how no matter how busy they are, still fit you into their schedule even if it's same day when you call. Their work is top notch. Their price is fair, worth every penny. Super trust worthy! And only fix what needs to be fixed. Every car trouble is frustrating, but I never worry when I take my vehicles in to next generation. They always take care of it. I don't trust any other shop but Next generation auto. The owners and employees have all been great since their first location in Baldwin five plus years working on all my families vehicles.
Great people and great service.
Alternator died at 3am at the end of a 13 hour journey from Canada to Minneapolis. They fixed my car the next day with the most professional service. All staff were courteous and they were quick with their work. They also give a great warranty for the parts that they fix!
Next generation auto is amazing! I don't live in the area, but I think I will make them my primary vehicle repairer. They send documents with pictures straight to your phone for review. You know exactly what they did what they've looked at and I felt so much better knowing they really take their time and give your vehicle the attention it needs. They called me before doing anything and gave price quotes for multiple options. They didn't pressure me into costly repairs at all. They are amazing!
From the ladies in the office to the technicians, everyone here is GREAT!! I love that before they do the work they talk to you. They even send a complete report (including pictures) via text or email. They warranty their work and there parts and go above and beyond to make sure your car is safe for you and the road!! They genuinely care about their customers and it shows!
Helped us out in a pinch and received excellent service and great price.
Shawn and Jeremy are great at what they do and the most honest people you will find in the industry.
I will be going through Next Gen Auto for all of my future car repair needs. Top notch service, honest, friendly, and competitive pricing. Shaun was awesome to work with and has a really good thing going. Keep up the great work.
I had a really nice experience today at the shop. Everyone was very friendly and helpful from the first call. The price was shockingly reasonable. I will be back in the future. Thanks to all of your employees for great service!
These guys (and gals) have treated me great. I would highly recommend taking your car to them.
Next Gen bailed me out of a tough situation allowing me to loan a car while mine was in the shop. Great customer service, straight forward people, and they were able to get my car up and running in no time. Highly recommend them for any car troubles.
Had car troubles on 94, pulled over, had a flat and alternator issues. Called them up and they said they'd be able to help me out. Got there and they immediately started working on it. In and out in about 2.5-3 hours. Very nice people and fair price. Hopefully won't have to go again anytime soon, but if my car has troubles anywhere nearby I wouldn't hesitate to go to them.
Next Generation went above and beyond to provide amazing auto service for me. I was stranded on a Friday night on my way to the cities, and when no one else would help me, they were incredibly kind, and efficient. They not only fixed a different mechanics error, but put me at ease after a near accident. I appreciate their service and professionalism, and would highly recommend them to anyone in the area. Thanks again!
Amazing owners and staff, they will go out of their way to ensure you are taken care of. If I hadn't moved out of the area I would continue to bring my vehicles here. They were honest, professional, and extremely kind with every visit. A+ work from A+ people.
Wonderful people to work with! Very professional and very nice!
Much thanks to the owner of Next Generation Auto for servicing my truck, after hours, on a Saturday! The service is great and I highly recommend Next Generation Auto to anyone in the area!
After attempting to drive from the Twin Cities to Milwaukee, my car died around Baldwin...and I am thankful this is where my car decided to drive its last. The tow truck took the car to Next Generation Auto in Baldwin, and I immediately received such amazing service with understanding and helpful people. As I arrived just before the weekend, they offered me a great loaner car to continue my trip while they looked at what may be wrong. Their prices were fair, their employees personable and genuine, and their work was grade A. If I lived any closer, they would have me as a lifelong customer. Thanks Next Generation!
Shout out to Jeremy, Zac, Shawn and all the guys at Next Generation Auto. You guys saved my bacon. There are not enough superlatives to describe the excellent service here. The entire shop is friendly, accommodating, helpful, clean, and the mechs here are all so smart. I broke down in my truck on the way from Brainerd Minnesota to Mobile Alabama, got a tow to the shop and Jeremy took it from there. He was determined to get me back on the road that same day, and he delivered. Thanks again to alk who helped me out.
Very good small town mechanic shop! Reasonable in prices and great to work with! We took a couple of different vehicles to them and would have no problem returning if we were to need it!
I would have to say this's the best auto repair shop! They repaired my tire, and their customer relations was excellent.......I just wish they could setup shop in Indianapolis! There are many auto repair shops out there, but Next Generation Auto will treat you right!
Great job and reasonably priced!!!!
Any time my car has issues, the guys at Next Generation have been very quick, very professional, and very reasonably priced. I bring my car here even though I live in St. Paul. It's worth it!
James said the business has done wonderful work for him for the last two years. They were able to fix an oil leak that leaked oil so bad that he went through a quart every two days. The whole team is wonderful.
Spoke with Lori. She said they treated her well.
Ken said the service was great.
Roy said they did a sublime job. They did a good job right away.
Spoke with Melody. Melody said they give great customer service and they are easy to work with.
Patrick said they did an excellent job.
Terance said they are courteous and fast.
Joe said this business is very nice and they provide good service.
Rob said the business did good work.
You guys were very great and friendly! I would hire you guys to babysit my kids anytime! haaa Thanks on the suggestions regarding my warranty also.
Lloyd said this business is great about everything.
Bill said he is really happy with this business.
They were able to get me in the day I called, AND (this is the best part) they actually came and picked my car up and took care of my service while I was at work. It doesn't get any more convenient then that!
Everyone is friendly and know what they. Are doing. I enjoy takin my car there. They always keep me informed about any repairs